24-7 Assist Contact Center is only premium outsourced contact center that is available here in Brunei Darussalam. The contact Center is a 100% Internet Protocol (IP) based network and uses CISCO Technology platform. The contact center caters to the growing demand for better branding, greater customer service, the need to reduce operational costs and a greater outreach to end customers.
The contact center comprises of a well trained and dedicated cadre of customer support specialists who are able to consistently provide excellent services delivered in a timely and cost effective manner.
AlphaMax Technology is a new start-up company established in March 2010. The main aim of the company is to develop a loyalty program for both businesses and customers to interact. The initial project is Oh my card restaurant service, the purpose of the service to help promote local restaurant to the public through website and mobile application called OhMyFood (Collaboration with infindo)
Benefits of the service:
1) Attract New Customers
2) New Marketing Channel – Website and Mobile Application
3) Reduce Marketing and Promotion Cost
4) Exclusive Personal Website for Restaurants
5) Mobile and Web Directory Listing
Brunei Accenture Group, known as BAG Networks Sdn Bhd was formed in 2001. BAG Networks aim to be a high performing Information Technology (IT) and Business Services provider offering innovative solutions and excellent customer service. BAG Networks' mission is to help their
clients to enhance performance through excellent IT and Business Services.
The BAG Network Ikhlas project team has developed an accounting system centric solution, based on the software as a service model, to cater to SMEs and other smaller businesses with the aim to digitalize all accounting work for easier cross-referencing and management.
Cyberunai eServices is the best in the market for those seeking an easy, friendly, effective and inspiring online assistance for solving their daily life’s difficulties in a trusted way as the interactive, intuitive and intellectual design creates online experience that can help them released the hassles, stress and pressures.
Beta versions of reverse auction for a wedding planning and SME startup portal (ekawin.com and buyiway.com) The learniway.com portal is another application nearing completion in development and now in beta testing stage. Another site bruneiway.com aims to become an information and exciting trivia ala Wikipedia and blogs with appalling engine developed in-house. The company won a BICTA 2005 Award for a multi-purpose reverse auction facility.
eSuria Mentari Systems Sdn Bhd
eSuria Mentari Systems Sdn Bhd provides end to end I.T. solutions that manage, protect and centralize information delivery for businesses.
Our Services include design, implementation and maintenance of the following:
1. Structured cabling and network infrastructure
2. IP data/voice/video networks
3. Data center infrastructures
4. Enterprise office infrastructures
5. Information security and Business continuity planning
6. Customs application development
Our Unique Value proposition to our clients is in terms of solution delivery by a team of in-country ICT professionals.
Our New Venture team focuses on developing smart controllers that can be deployed in various industrial/home/estate to enable better resources management with enhanced security and safety.
Indah Sejahtera Development & Services Sdn Bhd
Indah Sejahtera's Where2Kerja.com was initially built to cater to the Bruneian job market. The current version is a Web 1.0 model that matches local businesses to local human resource. It was a response to the problem of high unemployment in Brunei. The project was later sponsored by Brunei LNG as a service to the students of University Brunei Darussalam.
In March 2008, ISDS has launched its second version of Where2Kerja.com prompting the unemployed to post resumes and have a clear view of which positions they are qualified to apply for. This therefore reduces the unemployment rate in Brunei. The portal deploys latest Web 2.0 technology.
Koo Farm aims to apply software technology to farming industry by developing a smart farm machines suitable for flexible deployment in small scale manufacturing and agriculture industries and by maximizing the use of sensor and motor controls to perform labor intensive task.
The product that is being developed is a highly automated food crop growing system. It is based on expert system technology and is entirely developed in Brunei. This system will work on traditional open air soil based cultivation plots. The reduction on labour and attention achieved through such a system will hopefully make food crop growing an attractive and industry to many considering new career.
Mimit e-Technology is established in January 2006, and currently focuses in the field of GPS Vehicle Tracking Services. Recently, they cater to G4S Security Services providing vehicle tracking services to their fleets and their clients. Mimit e-Technology is also a content provider for b.Mobile Communications, where they have launched their first milestone project "e-Muslim Islamic Mobile Contents".
Mimit has succeeded in developing V-Trak that is a GPS fleet management system for G4S Security and is currently working on a local Muslim content portal called e- Muslim, providing prayer times, etc to the public. The Muslim portal is developed entirely locally and provides more exciting Muslim contents with new features to the public.
Mimit Melody Solutions is an innovative IT solutions company in Brunei based on tried and tested technologies and methods, established since 2003 in which at the moment is focusing on SMS-content provider for Brunei Telco Companies as the main business.
Brukiosk Communication is managing one of the top websites in Brunei Darussalam which is Ranoadidas.com, a commercial website containing social events and occasions In Brunei. The company also handles other portal directories which provide information to the public.
In 2009, a new web 2.0 version of ranoadidas.com was deployed and still maintaining its status as the No 1 social blog site in Brunei, providing local news, info on upcoming events, online surveys and classified advertisement. It is rated as the No 3 most visited website in Brunei.